Find out how to request deletion of your PACT account and personal data.
Updated: 28 September 2026
Send a deletion request
Email limoncreatif@gmail.com with the subject “PACT account deletion”. Include your sign-in method and the sign-in email that helps us identify your account. You can use this route even if you cannot access the app.
Do not send your password, one-time sign-in code or card details. We may request proportionate additional information to verify that the request is yours.
How your request is handled
PACT reviews your request and account ownership and informs you about the scope and outcome. Sending an email does not mean deletion has been completed. Personal data requests are answered within 30 days under applicable law. Any information that must be retained is explained with its reason.
Scope of deletion
Your request may cover account details, journals and emotions, habits, progress, onboarding answers, private notes, support records, and usage and notification information linked to your account. Personal records held by connected sign-in and purchase services are also assessed as part of the request.
Closing groups you own can affect other members’ access to shared areas; your request does not delete their independent personal records. Previously delivered notifications cannot be guaranteed to be recalled.
Records that need to be retained
Limited records required by law and evidence of the deletion process are considered separately from personal content. Disposal records must be retained for at least three years under applicable Turkish rules; this does not mean deleted journals are kept for three years. The scope and applicable period for information remaining in backups or external services are explained when the request is assessed.
Manage your subscription separately
Account deletion does not cancel a store subscription or initiate a refund. Cancel through the store if you do not want renewal. An active subscription does not prevent you from submitting a deletion request.
Deleted content
Creating a new account does not restore deleted journals, habits or progress. Contact PACT Support if you have an issue with purchased access; this is not a promise to recover personal content.